Social media accounts have become one of the most important channels of identification for companies and institutions, which makes them one of the determinants of the first impression of customers, so the first step we take in the service of managing social media accounts is to coordinate the content and appearance of your pages through personal image, display image, short description, and numbers Communication and website linking, as well as unifying the style of displaying publications to reflect the visual identity of your activity and appear professionally.
We know that the markets are full of competitors and we know the need to continue publishing content on a continuous basis on the company’s accounts on social networking sites to always remain a factor of attraction and reminding your customers that you are there to serve them, which is what we do by publishing and scheduling content on various social networks within these the service.
We believe in the effectiveness of communication and getting close to customers, and this is what prompted us to provide a service to respond to messages and inquiries by appointing a special manager for social media accounts to follow up on customer responses and messages and transfer them to the responsible employee or to the service or product page.
“You cannot master what you cannot measure.” Therefore, it is very important to know the statistics of the number and interaction of visitors to your pages on social media and follow the change. That is why we provide a monthly reporting service to get to know more about the segment of visitors interested in our client’s activity and thus target them with advertisements and marketing campaigns.